Terms of service

About This Store

Stillframe Tools is operated by CRESTFIELD 39 MARKETPLACE LLC. These terms apply to purchases made through printframetools.com.

Prices and Payment

Prices are displayed in U.S. dollars and include applicable sales tax. Standard shipping is free for eligible addresses in the contiguous 48 U.S. states. The order total and available payment methods are shown before you place your order.

Orders, Changes, and Cancellations

Please check your items, quantities, shipping address, and contact details before placing your order. To request a change or cancellation, email support@printframetools.com promptly with your order number. Once an order has shipped, please follow our Return and Refund Policy.

If an item is unavailable and we cannot fulfill it, we will notify you and refund the amount paid for the unfulfilled item to your original payment method.

Shipping and Returns

Our Shipping Policy explains delivery coverage, estimated delivery times, and tracking. Our Return and Refund Policy explains the 30-day return window, how to request a return, and when refunds are issued.

Consumer Rights

Nothing in these terms limits consumer rights that cannot be waived under applicable law. For questions about these terms or an order, email support@printframetools.com.