Shipping policy
Shipping Destinations and Cost
Orders ship from the United States. We offer free standard shipping with no minimum purchase to eligible addresses in the contiguous 48 U.S. states.
We do not ship to Alaska, Hawaii, Washington, D.C., U.S. territories, or international destinations.
Processing and Delivery Times
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Order processing: 1–3 business days.
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Transit after shipment: 3–5 business days.
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Estimated total delivery time: 4–8 business days from the date you place your order.
Business days are Monday through Friday, excluding U.S. federal holidays.
Tracking and Delivery Help
We email tracking information when your order ships. If your shipping address needs to be corrected or your package has not arrived within the estimated delivery window, email support@printframetools.com with your order number. We may be unable to change the address once the order has shipped.
Shipping Delays
If we cannot ship within the stated processing window, we will notify you and offer you the choice to accept the delay or cancel the unshipped order for a refund.