Privacy policy

Who We Are

Stillframe Tools is operated by CRESTFIELD 39 MARKETPLACE LLC. This policy explains how personal information is handled when you visit printframetools.com, place an order, or contact us.

Information We Collect

When you place an order or contact us, we collect information such as your name, email address, billing and shipping addresses, order details, and the messages you send us. Payment information is processed through the payment services available at checkout.

Shopify and other services used by the store may also collect information about your visit, such as your IP address, browser type, device information, and how you interact with the website.

How We Use and Share Information

We use personal information to operate the store, process payments, fulfill orders, send order and shipping updates, handle returns, respond to inquiries, and protect against fraud or misuse.

We share information as needed with providers that help us perform these tasks, such as Shopify, payment providers, and shipping carriers. We may also disclose information when required by law or as necessary to protect legal rights.

Cookies and Privacy Choices

Cookies and similar technologies help keep items in your cart, remember preferences, and support checkout. Depending on the services enabled on the store and your privacy choices, these technologies may also be used to measure website performance or advertising activity.

You can manage cookies in your browser and use any privacy controls available on the store. Blocking essential cookies may affect features such as the cart or checkout.

Retention and Privacy Requests

We keep personal information as needed to fulfill orders, provide support, maintain business records, and meet legal obligations.

Depending on where you live, you may have rights to access, correct, or delete certain personal information, or to opt out of certain uses or disclosures. To make a privacy request, email support@printframetools.com. We may ask for information needed to verify your request.